Dongguan Kingdom Machine Technology Co., Ltd.
Dongguan Kingdom Machine Technology Co., Ltd.

FAQ

  • What should I do if the automatic screwdriving machine fails to power on?

    Please Check below firstly:

    (1) Loose power connections;

    (2) 220V AC supply stability;

    (3) Power switch status;

    (4) Damaged cables or blown fuses


  • How to set torque for different screw types?

    Use a torque meter to calibrate the electric batch. Adjust torque parameters in the control system based on screw specifications (e.g., M2/M3) and material hardness. Over-torque causes stripped threads, under-torque leads to loose screws.


  • Why won't the vacuum suction machine pick up screws?

    Solutions:

    • Ensure the feeder is supplying screws correctly.

    • Clean/replace clogged vacuum filters.

    • Verify suction nozzle compatibility (size/hardness) and check for wear >0.2mm

  • What will cause screw slipping or stripped threads?

    Below issues may cause stripped threads:

    a. Excessive tightening force applied by tools exceeds screw tolerance range

    b. Threaded hole defects: Contamination or improper processing leads to low coefficient of friction

    c. Substandard materials: Non-compliant thread diameter/dimensions/metallurgy/hardness, or improper material selection causing thread strength deficiency

    Operational anomaly: Tool slippage occurs during tightening


  • What screw specifications are compatible?

    M0.8-M8 screws can be used in our machines


  • Can one machine handle multiple products?

    Yes, one machine can handle a few different types of screws


  • Why does the machine make abnormal noises?

    Please inspect: (1) Loose fasteners; (2) Insufficient gear lubrication; (3) Worn stepper motor bearings


  • Do you support custom screw tightening machines?

    Yes. We provide OEM/ODM services


  • What's the minimum order quantity (MOQ) for OEM?

    MOQ: one set


  • What payment terms are accepted?

    Usual payment term is T/T (30% deposit, 70% before shipment), if you want other payment terms, please contact us


  • What's included in the warranty?

    2-year warranty covers:

    • Motors, controllers, sensors

    • Excludes consumables (nozzles/vacuum seals)


  • Do you offer operator training?

    Yes, we can offer training in free.